Macy's Macy's Southcenter, Tukwila, WA: Assistant Manager Asset Protection / Loss Prevention in Tukwila, Washington

* Job Overview: *

As an Assistant Manager Asset Protection / Loss Prevention, you will support My Macy’s Initiatives, Omni Channel Strategies and MAGIC and assist the AP/LP Manager to ensure that our store operates efficiently and achieves our shortage goals. Your scope of responsibility will include protecting Company assets, managing Asset Protection / Loss Prevention payroll expense, supervising Asset protection / Loss Prevention team and directing shortage initiatives, investigations and surveillances. Perform other duties as assigned.

  • Essential Functions: *


    • Implement, monitor, and manage store shortage prevention and awareness programs
    • Analyze shortage results and partner with the AP/LP Manager to formulate and implement effective preventative action plans
    • Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary
    • Assist AP/LP Manager with managing payroll expense
    • Drive new programs and procedures to reduce shortage through training and developing AP/LP team
    • Actively participate in internal and external theft investigations through use of systems and surveillance
    • Establish high level of shortage awareness and effectiveness determined by audit results; work with AP/LP Manager to ensure that all policies and procedures are thoroughly understood by AP/LP and store team
  • Customer *

    • Role model MAGIC Selling behaviors and lead AP/LP team to provide a customer centric experience
    • Clearly communicate store and Company objectives to ensure both Store Executives and Associates are informed and knowledgeable
    • Collaborate and engage with all Executives and Associates to make shortage awareness a priority
    • Maintain safety awareness and a safe shopping and work environment for customers and associates
    • Assist AP/LP Manager with conducting audits; follow through on corrective action opportunities
  • People *

    • Assist AP/LP Manager with the recruitment and selection of qualified Asset Protection Associates
    • Work with AP/LP Manager to train, motivate, recognize and develop Asset Protection team to maximize business opportunities
    • Partner with AP/LP Manager to address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
    • Provide input in to performance evaluations, ensuring Associates participate in the development of individual performance improvement plans
    • Advise on administration of Responsibility Based Performance
    • Make recommendations to AP/LP Manager on Associate promotion, advancement, talent development and termination
    • Regular, dependable attendance & punctuality

  • Qualifications: *

  • Education/Experience: *

  • • Bachelor’s degree preferred; • A minimum of 1-3 years of leadership/supervisory position in Asset Protection / Loss Prevention

  • Communication Skills: *

  • • Ability to read, write and interpret instructional documents such as reports and procedure manuals; • Excellent written and verbal communication skills.

  • Mathematical Skills: *

  • * • Basic math functions such as addition, subtraction, multiplication, and division.
  • *
  • Reasoning Ability: *
  • * • Must be able to work independently with minimal supervision.
  • *
  • Physical Demands: *

  • • This position may require regular walking, standing, hearing, talking, as well as stooping, kneeling, or crouching; • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

  • Other Skills: *

  • • Strong leadership profile and excellent negotiation skills. • Effective prioritizing and time management skills. • Ability to effectively plan and execute strategies. • Ability to build partnerships and direct teams. • Commitment to exemplifying the highest integrity and professional business standards.

  • Work Hours: *

  • • Ability to work a flexible schedule based on department and store/company needs.

  • This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. *

Primary Location: United States-Washington-Tukwila
Job: Asset Protection
Req ID: 71481240