Nordstrom Online Beauty Stylist in Seattle, Washington

We are a specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901.



Our e-commerce team, Nordstrom Direct, ensures that customers experience the same great fashion and service on and as they expect in our stores. This team works throughout the company to deliver great shopping through cutting-edge technology.

A day in the life…

Primary Focus for the ideal Online Beauty Stylist:

  • Help each customer look and feel their best

  • Grow sales through exceptional service

  • Resolve customer service inquires via phone, live chat, e-mail

  • Work with regarding customer inquires

  • Cross selling across all brands and cosmetic categories

  • Providing an exceptional on-line experience

  • Set and achieve personal and company sales goals while supporting the goals of the team

  • Excellent follow-through and attention to detail

  • Respond to timely, professional and engaging manner

  • Excellent communication and phone etiquette

  • Provide honest and confident feedback to customers regarding Cosmetic products

  • Build lasting relationships with customers by contacting them to follow up on purchases along with up selling

  • Merchandise and be informed about upcoming events

  • Maintain product knowledge and reinforce proper application techniques to act as an expert for customer

You own this if you have…

  • Strong understanding of Cosmetic business and products

  • Able to develop rapport quickly and maintain good customer relationships

  • Able to work in a fast paced environment and demonstrate a high sense of urgency

  • Excellent written communication and phone etiquette as well as proficient technical/computer skills

  • Ability to prioritize multiple tasks in a fast-paced environment

  • Exceptional conflict management skills and the ability to maintain a positive and professional composure

  • Excellent time management skills

  • Work as a team player to ensure each customer receives the best service possible

  • 1 year minimum beauty industry experience preferred

We’ve got you covered…

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, a profit-sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

/This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job./



Job: *Customer Contact Center

Title: Online Beauty Stylist

Location: Washington-Seattle

Requisition ID: 334269