REI Senior Business Systems Analyst, Order Management in Bellevue, Washington
Senior Business Systems Analyst, Order Management
Job Type:Full Time
Job Function:Information Technology
What's cool about this job
As a Senior Business Systems Analyst, Order Management, you’ll ensure the alignment of business strategy to the planning and execution of projects. You’ll play a senior role in our efforts to transform and implement REI’s omni-channel roadmap. You'll serve as a liaison for small to large projects between order management, Sales & Customer Support teams, and other business teams, IT Architects, IT application and IT infrastructure teams to ensure business needs and requirements are understood, valued, prioritized and communicated.
Bring your passion and expertise
Related work experience for 5+ years; previous experience in Sterling Order Management, Sales & Customer Support Contact Center operations and systems is a plus
Bachelor’s Degree in computer science or business (administration, finance, etc.), or equivalent work experience required.
Ability to facilitate, identify, validate, document, prioritize and manage business requirements (including use cases, conceptual data modeling, process modeling, etc.).
Familiarity with the appropriate use of requirements elicitation approaches (User stories, Business requirements documents, etc.) to document requirements and with waterfall and agile SDLC methodologies.
Engage critical thinking to logically disaggregate high-level business needs into traceable and testable IT solutions
Ability to manage and engage stakeholders, identify dependencies and impacts
Understanding of business functionality, interfaces, data flow, workflow, and functional architecture of systems supported.
Demonstration of strong oral & written communications, teaching, facilitation & negotiation, leadership & influencing skills
Ability to work as a member of a highly collaborative team
Knowledge of business principles and practices, industry, organizational, and solution knowledge and general purpose and specialized applications.
Ability to effectively coordinates project delivery with the project management office or equivalent organization; IT project management experience is desired.
Aptitude for creative thinking, decision-making, problem-solving, systems thinking, personal ethics, organizational skills and trustworthiness.
Why you'll love it here
REI Information Technology is a team of creative and smart technologists who work in a collaborative environment to build business value through technology. And, we have the support of a great company to tackle some pretty dynamic challenges that will keep REI relevant for years to come. If you have a passion for the outdoors and want to be a part of innovating retail technology, this job is for you.
At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.
With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.
REI is an Equal Opportunity Employer