Salesforce.com, Inc Principal Big Data DevOps Engineer in Bellevue, Washington

Job CategoryProducts and Technology

Job Details

Principal Big Data DevOps Engineer

Our Big Data ecosystem is a key next-generation platform for data analytics. This position is responsible for supporting key Big Data systems and applications that handle data ingestion, processing, and presentation layers, and scaling the system to handle billions of events in near real-time. In this exciting and challenging role, you will be responsible for support of the Big Data platforms and all associated jobs. You will provide the highest caliber of engineering support to the Salesforce security engineering teams ensuring jobs are running and data is available for security analytics. You will work to find better ways of capturing the existing engineering and application teams need for improved performance. In addition to being hands-on, you'll also serve as a key interface with other Big Data technical development and architecture teams, building new relationships through identification and remediation of issues to improve performance and availability for your customers. The scale of our capabilities and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

What you will do:

  • Provide care and feeding of our Big Data environments and its interfaces built upon technologies in the Analytics Ecosystem including Hadoop, Spark, Kafka and Splunk all running on Linux.

  • Day-to-day monitoring and troubleshooting of jobs, problems and performance issues in our clusters

  • Contribute to addressing evolving storage needs to meet changing requirements for scaling, reliability, performance, manageability.

  • Investigate and characterize non-trivial performance issues in various environments

  • Work with Systems and Network Engineers to evaluate new and different types of hardware to improve performance or capacity

  • Work with other team and data management teams to evaluate their big data use cases, provide feedback and operational design guidance

  • Coordinate support activities with other data and architecture teams, while prioritizing responsibilities and simultaneously working on high-priority projects

  • Troubleshoot production issues, engage appropriate parties, and drive through to resolution

  • Ensure high availability, performance, and accurate monitoring

  • Provide timely and appropriate communication to business owners, stakeholders, and users on issue status and resolution

What you have:

  • 5+ years of technical support, field or application engineering experience in Big Data technologies such as Spark, Hadoop, Splunk, MapReduce, Hive, Pig, Kafka or HBase

  • Programming/Scripting experience in Scala, Java, Python and/or C++

  • Understanding of Hadoop file format, data transformation, and compression.

  • Experience in working with Kafka messaging system

  • Strong with real-time analytics using stream processing frameworks such as Spark

  • Experience working with Splunk (required)

  • Strong Linux/Unix support skills (required)

  • Excellent analytical and troubleshooting skills

  • Excellent customer facing, verbal and written communication skills

  • Strong desire to work in a fast-paced, growing, environment and make it a success

  • Experience in supporting cloud based technology a plus

  • Bachelors in information technology, computer science, application development, programming, or related degree and/or equivalent work experience

    Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.*LI-Y

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!